FAQs

  1. What types of services do you provide?

We offer a wide range of chauffeured transportation services, including airport transfers, executive and luxury black car service, wedding transportation, corporate and group travel, private car service, Rolls-Royce rentals, and cruise terminal transfers.

  1. What areas do you serve?

We primarily serve the San Diego area and surrounding regions, including Los Angeles, Orange County, Phoenix, and Scottsdale. If you have a specific pick-up or drop-off location, please contact us to confirm availability.

  1. How do I book a ride, and how far in advance should I reserve?

You can book your ride easily online through our “Book Now” page or by calling us directly. For best availability—especially for premium vehicles or during busy seasons—we recommend booking as early as possible.

  1. What kinds of vehicles are in your fleet?

Our fleet includes late-model executive sedans, luxury SUVs, Mercedes Sprinter vans, stretch limousines, luxury limo vans, and exclusive Rolls-Royce models. All vehicles are fully licensed, insured, and maintained to the highest safety standards.

  1. Are your chauffeurs professional and vetted?

Yes. All of our chauffeurs are professionally trained, background-checked, and dedicated to providing safe, punctual, and courteous service.

  1. What is your cancellation or change policy?

We understand that plans can change. Specific terms are outlined in your booking confirmation. To avoid potential fees, please notify us as soon as possible if you need to modify or cancel your reservation.

  1. Do you offer meet-and-greet at the airport and flight monitoring?

Yes. For airport transfers, we provide personalized meet-and-greet service and monitor your flight to ensure timely pick-up, even in the event of delays or early arrivals.

  1. How are rates determined?

Rates are based on several factors, including vehicle type, distance, duration of service, and time of day. We aim to offer competitive pricing while maintaining the highest level of luxury and reliability.

  1. Are there any additional fees?

Additional fees may apply for tolls, parking, waiting time, extra stops, or special requests such as decorations for events. Gratuity may also be added if not already included. Please confirm details at the time of booking.

  1. Is your service available 24/7?

Yes. Pompeii Limousine operates 24 hours a day, 7 days a week, ensuring reliable transportation whenever you need it—day or night.

 

 

 

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